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Citibank services to be down for 9 hours starting right this moment. Check details

Citibank mentioned in an e-mail communication to its clients that dispute on any bank card transaction can be raised by accessing the hyperlink despatched as a part of the system generated transaction SMS through the downtime.

The web banking and different services of Citibank will be down for its clients on the intervening night time of Saturday and Sunday. The outage will proceed for 9 hours, in accordance to an e-mail communication from the financial institution to its clients.

Citibank has a considerable setup of bank card business in India. It was among the many early entrants within the bank card business within the nation and has over two million clients.

According to mail despatched by Citibank, its services will be affected from 9.30pm on October 16 to 6.30am on October 17. These services are:

• RTGS transactions between 2.30 am to 6.30am on October 17

• Citibank on-line and Citibank cellular services between 1am to 2am on October 17

• IVR self-service will be down between 9.30am on October 16 to 12.30am on October 17

• Credit Card and Samsung Pay pockets capabilities will be down from 9.30pm on October 16 to 1.30am on October 17

The e-mail communication additional mentioned that dispute on any bank card transaction can be raised by accessing the hyperlink despatched as a part of the system generated transaction SMS through the downtime.

According to Citibank’s web site, it opened its first office in India in 1902 and is a big international investor. In 1993, it turned the primary financial institution to supply 24-hour telephone banking, the web site additional mentioned.

Citibank additionally launched the following technology contactless bank card funds based mostly on Near Field Communications (NFC) expertise with Citi faucet and pay in 2009, which in accordance to its web site was the primary such initiative in India.

Bloomberg reported in April this year that Citigroup Inc. plans to exit retail banking in 13 markets throughout Asia (together with India) and the Europe, Middle East and Africa area.

The financial institution will as an alternative function its consumer-banking franchise in each areas from 4 wealth centres in Singapore, Hong Kong, the United Arab Emirates and London.

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