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Chase Merchant Services – Review

Chase Merchant Services (previously Chase Paymentech) is a full-service cost processing vertical for Chase Bank business prospects giant and small.

With an array of various merchandise and options — cellular debit and credit score card processing, help for terminal-based transactions, and e-commerce options — and no long-term contract required, it’s applicable for just about each sort of customer-facing business person.

To make sure, Chase Merchant Services isn’t the one cost processing supplier round. Its rivals embody Square, Payment Depot, Authorize.web, and PayPal.

But it’s the clear selection for Chase Bank prospects, and it presents sufficient worth to entice small-business prospects who don’t at the moment financial institution with Chase to offer the establishment’s small-business checking accounts and financing merchandise a more in-depth look.

If you’re within the market for a greater cost processing and service provider providers answer, you owe it to your business to be taught what Chase Merchant Services has in retailer.

Chase Merchant Services: Products and Solutions

Chase Merchant Services has a formidable array of merchandise and options for Chase Bank business prospects.

These merchandise and options help e-commerce transactions, cellular funds, and conventional terminal-based purchases. Several exterior integrations and a strong help platform add much more worth for Chase service provider account prospects.

Chase enrolls most Merchant Services purchasers in month-to-month contracts that may be canceled with out penalty.

From time to time, Chase could provide sign-up offers that embody free cost processing gear. These offers typically require a 24-month dedication, set forth in an official contract, though contract phrases are topic to vary with particular offers and over time.

Chase QuickAccept

Chase QuickAccept is probably the most seamless cost processing answer provided by Chase Merchant Services.

Housed throughout the Chase cellular app and linked to the service provider’s Chase Business Complete Banking account, it’s constructed to allow credit score and debit card acceptance from just about anyplace through handbook card quantity entry or cellular card reader processing.

QuickAccept, like all Chase Merchant Services options, accepts main bank cards: Mastercard, Visa, American Express, and Discover.

QuickAccept prices nothing for Chase Business Complete Banking prospects to arrange.

Chase Business Complete Checking — the company’s Complete Banking vertical’s checking account — has a $15 month-to-month upkeep price, nevertheless it’s simple to waive by making qualifying credit score card transactions or meeting a required minimal each day steadiness.

Plus, for a restricted time, Chase Business Complete Checking has a horny provide for brand spanking new accountholders: a $300 bonus if you open your account with qualifying actions.

QuickAccept is the one Chase Merchant Services answer with clear, non-customized pricing and no month-to-month contracts:

  • 2.6% + $0.10 for faucet, dip, and swipe transactions with a QuickAccept contactless cellular card reader
  • 3.5% + $0.10 for handbook transactions (keyed transactions) via the Chase Mobile app

Chase Mobile Checkout

Chase Mobile Checkout is a standalone cellular cost processing app for companies that must course of excessive volumes of cellular present card, debit, and credit score card funds, like meals vehicles and farmers market distributors.

Notable capabilities embody:

  • Built-in tip performance — preferrred for food-service companies
  • Subaccounts that permit a number of workers to simply accept funds from a cellular gadget
  • Next-day funding for speedy payouts — some rivals take a number of business days to course of payouts through ACH

Chase Mobile Checkout requires no exterior cost processing {hardware}. Transaction pricing begins at 2.9% + $0.25 however could also be decrease for higher-volume retailers. Accounts are ruled by month-to-month contracts.

Standalone Payment Processing Terminal

This answer is right for brick-and-mortar retailers trying to course of reasonable to excessive transaction volumes utilizing a handheld or countertop card reader.

Supported cost processing {hardware} consists of however isn’t restricted to:

  • Portable terminals, comparable to Ingenico Move5000, Ingenico iWL250, and Verifone Vx680
  • Countertop terminals, comparable to Ingenico Desk 5000, Ingenico ICT250, Verifone Vx520, and Orbital Virtual Terminal

Supported {hardware} is topic to vary as new fashions roll out. In any case, this answer’s pricing is custom-made and consists of the price of {hardware}, which might be discounted however isn’t assured to be.

Other notable options embody:

  • Extended battery life for processing when a close-by energy supply isn’t out there
  • Support for just about any sort of cost transaction, together with swipe, dip (EMV), faucet, and choose cellular wallets
  • Tip adjustment and reporting
  • Built-in receipt printer
  • High-speed Internet connectivity with dial backup

Virtual Payment Processing Terminal

This answer is right for distant and e-commerce retailers that course of most or all transactions on-line, by mail, or by cellphone.

All it is advisable to use the digital cost processing terminal is a computer, a safe Internet connection, and a supported browser (it helps present variations of most main browsers).

Capabilities embody:

  • Remote cost card processing
  • Manual entry of gross sales, voids, and refunds
  • Order administration, together with break up shipments, again orders, and order reversals

Transaction pricing begins at 2.9% + $0.25 however could also be decrease for higher-volume retailers. Accounts are ruled by month-to-month contracts.

Integrated Solutions

Chase Merchant Services integrates with a whole bunch of third-party software options. To make the most of them, merely add Chase funds to your present on-line retailer.

Notable integrations embody:

  • BigCommerce. BigCommerce is among the prime e-commerce alternate options to Shopify, so in the event you’re within the market for a brand new place to promote your wares or providers on-line, this integration is value a more in-depth look. Set up your new BigCommerce retailer via Chase Merchant Services and start accepting Chase funds to qualify for 3 months of BigCommerce for free of charge (after a 15-day free trial). Transaction pricing begins at 2.9% + $0.30 per transaction, however decrease pricing could also be out there based mostly on quantity.
  • FreshBooks. FreshBooks Premium is probably the most beneficiant paid plan from FreshBooks, a number one cloud accounting software program with built-in on-line funds and professional-grade invoicing capabilities. Chase Merchant Services purchasers mechanically get two months’ free entry to FreshBooks Premium upon opening a FreshBooks account.
  • Joist. Joist is an all-in-one answer for contractors, tradespeople, and development companies. Its capabilities embody customized estimates and invoices, built-in cost processing, and project administration.
  • mHelpDesk. mHelpDesk automates repetitive processes like invoicing, scheduling, and estimate creation.
  • is a lifesaver for freelancers and impartial professionals who don’t have the time or experience to create binding contracts. It’s additionally enabled with on-line cost processing and phone administration capabilities.
  • Fusebill. Fusebill is an automatic subscription administration and billing system designed to assist subscription-based companies scale back churn and enhance buyer retention. It’s out there to Chase Merchant Services prospects for free of charge for 3 months.

Note: These integrations are topic to vary at Chase’s discretion.

Product Support

Chase Merchant Services comes with a strong array of shopper help and safety instruments, together with:

  • Support for chargebacks and dispute administration on e-commerce platforms and in the true world
  • Fraud safety and information safety
  • Detailed guides and troubleshooting for all supported {hardware}
  • Information about business taxes and compliance


Chase Merchant Services’ key benefits embody quite a lot of seamless or low-friction cost processing options, a whole bunch of third-party integrations, in depth product and service provider help, and aggressive — if not at all times clear — pricing.

1. QuickAccept Available at No Additional Cost

The QuickAccept cost gateway is offered to Chase business banking prospects at no extra value. This is a handy and lower-friction various to rivals like Square and Authorize.web, which don’t have in-house checking account integrations.

2. Multiple Terminal Configurations Available

Chase Merchant Services has a bevy of accessible terminal configurations: cellular, standalone, digital, and account-integrated (QuickAccept). No matter the way you want to settle for card funds, Chase has you lined.

3. Impressive Lineup of Third-Party Integrations

Chase Merchant Services integrates with dozens — if not a whole bunch — of third-party apps and software packages.

Some of those integrations include member-exclusive reductions or promotions, comparable to BigCommerce’s three-months-free subscription for brand spanking new customers.

4. Extensive Product and Merchant Support

Chase Merchant Services boasts glorious buyer help for its retailers.

This consists of in depth help for the {hardware} that runs Chase’s cost instruments, industry-leading security measures, help for chargebacks and disputed transactions, and assist with business taxes and compliance.

5. Competitive Transaction Pricing for Chase QuickAccept

Chase QuickAccept is a competitively priced cost processing answer: simply 2.6% + $0.10 for swipe transactions, according to rivals’ pricing.


Chase Merchant Services’ notable disadvantages embody the potential to require a linked Chase business checking account, limitations to {hardware} compatibility, and less-than-transparent pricing for some options.

1. QuickAccept Requires a Chase Business Complete Banking Account

Chase Merchant Services’ QuickAccept function requires an energetic Chase Business Complete Banking account to make use of.

That account, in flip, comes with a $15 month-to-month upkeep price, albeit with a number of methods to waive the price which might be properly inside most companies’ capabilities.

Neither the account creation course of nor the prospect of a month-to-month price is an absolute dealbreaker, however each do require some further consideration.

2. Not All Hardware Is Compatible

According to Chase, eligible Chase Merchant Services transactions embody transactions utilizing the next {hardware} sorts:

  • Chase Mobile Checkout
  • Portable terminals (Ingenico Move5000, Ingenico iWL250, Verifone Vx680)
  • Countertop terminals (Ingenico Desk 5000, Ingenico ICT250, Verifone Vx520)
  • Orbital Virtual Terminal

Unfortunately, cost options paired with a associate software answer is probably not eligible to be used with Chase Merchant Services, and the checklist of eligible {hardware} is topic to vary at Chase’s discretion.

3. Pricing Isn’t Transparent for All Payment Methods

QuickAccept is offered at no further value to Chase Business Complete Banking prospects and has clear, aggressive transaction pricing and an marketed beginning rate for Chase funds transactions at 2.9% + $0.25 per transaction.

However, Chase Merchant Services’ full pricing scheme is tough to discern from the surface. It’s additionally more likely to fluctuate from shopper to shopper.

This isn’t essentially a dealbreaker, as custom-made pricing can definitely be aggressive and infrequently ends in lower-than-advertised charges for high-volume prospects.

However, it’s a little bit of a disadvantage to need to enter the account opening workflow to get an correct quote. Some rivals are way more clear with regards to pricing.

Final Word

Chase Merchant Services is a beneficial cost processing instrument for impartial professionals, small-business homeowners, and bigger enterprises alike.

It’s removed from the one business service you’ll want to make sure your success transferring ahead, although. And it’s essential to not put the cart earlier than the horse.

To put your self in a position to scale with Chase Merchant Services, it is advisable to draw prospects to your business. That means investing in promoting and lead technology utilizing instruments like Groupon Merchant and Yelp, to not point out growing a complete content material advertising plan.

Your reward — increased gross sales — will come quickly sufficient. But don’t neglect to put the groundwork.

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