Technology

HDFC Bank Is Down, Debit Card, UPI Transactions, and Even ATMs Not Working, Customers Say

HDFC Bank is down, and netbanking, debit card funds, UPI, IMPS, and NEFT are all having points for a lot of clients in India. The clients have taken to social media to complain in regards to the situation. Many individuals say they don’t seem to be in a position to make funds, and in our personal exams, we weren’t in a position to even add new payees for netbanking. Some customers are additionally saying that ATMs usually are not working. A tweet responding to a buyer says that the difficulty was due to an outage at a knowledge centre, however six hours after stories beginning coming in on Saturday, the funds have been nonetheless not working right here.

According to on-line downtime tracker DownDetector, reports of failure at HDFC Bank began round 6PM on Saturday November 22, and peaked at have been declining since then. However, we examined HDFC at 1130pm and the financial institution was nonetheless not working for 2 totally different accounts.

Responding to a buyer’s tweet, HDFC Customer Care acknowledged that “an unexpected outage at one of our data centres has impacted some of our services.” It additionally stated, “We are working towards restoration of the services, which shouldn’t take long.” However, this was multiple hour in the past on the time of writing, and almost six hours after the early stories began. At the time of writing the financial institution companies are nonetheless not working.

Some customers reported seeing a message that states that HDFC is experiencing an issue, asking them to come back again and attempt once more after a while; nevertheless, after we checked utilizing the HDFC Android app at 11.30pm on Saturday, this banner was not displayed, and it as an alternative merely froze.

Affected clients have been tweeting about points with the financial institution web site and HDFC app on Twitter. People weren’t in a position to obtain OTPs, and some even stated that ATMs usually are not working. This is similar to the failure at ICICI Bank that occurred in mid-October, proper at first of the festive gross sales for Amazon and Flipkart.

The HDFC web site and app are loading on the time of writing, however after you log in, the options like money switch, including payees, and so on don’t work, Gadgets 360 was in a position to confirm. We have been additionally not in a position to make use of the debit card from HDFC on Swiggy and Zomato.


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