Due to the pandemic, many smartphone firms after-sales service have been affected. The firms had tried to digitise the method and keep contactless supply as a lot as doable mentioned the senior Analyst of Counterpoint, Pavel Naiya. In this facet, Samsung has the most variety of satisfied customers. Covid protocols like carrying gloves, face shields had been most adopted at Vivo centres.
Counterpoint additionally mentioned the most variety of complaints had been relating to charging, show not discovered and software (hanging).